Shipping FAQ

Goldbelly is a an online marketplace for food products. Customers can order products from Goldbelly's restaurant partners and have them shipped across the country.

Goldbelly's e-commerce technology provides for an improved ordering experience as it allows customers to specify the date which they want their pizzas to arrive. Goldbelly's marketing platform will also help us to reach more customers across the country.

You can either create a Goldbelly account to order, or you can place your order as a guest. Creating an account offers several benefits such as tracking your current order and viewing previous orders. To create or sign-in to an account, after selecting Checkout from your Cart, Choose the Login link. A popup will be displayed where you can choose to either login to an existing account or create a new one.

When you place your order, you will receive an email confirmation with your order number, items ordered, shipping address and total amount paid. When your order ships, you will receive a shipping confirmation email with your FedEx tracking number and a "Track Your Package" link which will bring you to a page on the Goldbelly website that will give you more information about the shipment. Additionally, if you created an account with Goldbelly, you can locate information about your orders using the MyOrders link located on the top right of the page.

Unfortunately, previous Nancy's shipping accounts were not able to be imported to Goldbelly. You will need to create a new account using Goldbelly. If you have any questions or need any information from a previous account, please email us at

We are currently shipping Cheese, Sausage, Pepperoni and Spinach Stuffed Pizzas. At this time, no custom orders are available.

The pizzas that we ship are made with the same fresh ingredients that are used in our restaurants. However, the shipped pizzas are purposely prepared to be smaller in diameter and not as deep, so that they will cook better in your home ovens.

  1. Preheat oven to 375.
  2. Remove frozen pizza from box and discard plastic film.
  3. Place uncut frozen pizza on baking sheet.
  4. Place in preheated oven for approximately 50-55 minutes.
  5. Bake until crust is golden and middle cheese is melted.
  6. Let cool, cut, serve and enjoy!

You can get help on Goldbelly's help page at, email them at or call them at 1-888-675-6892. If you are not able to get a resolution to your problem or question by contacting Goldbelly, please contact us at